Privacy Policy

1. Introduction

Cyber Wallz (“we,” “us,” or “our”) is committed to protecting the privacy of its users. This privacy policy outlines how we collect, use, disclose, and safeguard personal information provided by users (“you” or “your”) when you visit our website and use our contact form. By using our website and submitting your personal information, you agree to the terms of this privacy policy.

2. Information We Collect

When you use the contact form on our website, we collect the following types of personal information:

– Name: We collect your full name to address you appropriately when responding to your inquiries.

– Email Address: We collect your email address to reply to your inquiries and provide you with requested information.

3. How We Use Your Information

We use the personal information you provide through the contact form solely for the purpose of responding to your inquiries and providing information about our services. We may also use your email address to send you marketing communications if you have explicitly consented to receive them. You can opt-out of marketing communications at any time by contacting us.

4. Lawful Basis for Processing

Our processing of your personal information is based on the lawful basis of legitimate interests, as we use your data to respond to your inquiries and provide you with information about our services.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as required by law or as necessary for our website’s functionality (e.g., service providers assisting with website operation). We may share non-personal information with third-party analytics and advertising services to improve our website and marketing efforts.

8. Your Rights

You have the right to:

– Access the personal information we hold about you.
– Correct any inaccurate or incomplete personal information we have about you.
– Withdraw your consent for marketing communications or processing of your personal information.
– Request the erasure of your personal information under certain circumstances.

To exercise any of these rights or for any inquiries regarding your personal information, please contact us.

9. Complaints

If you have concerns about how we handle your personal information, please contact us, and we will make every effort to address your concerns. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.

10. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “last updated” date will be revised accordingly.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal information, please contact us at hello@cyberwallz.com